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Brightspeed vs Metronet: Which Is Better in 2026?

Quick Answer

Winner: Metronet – With 100% fiber infrastructure offering symmetrical speeds up to 2 Gbps, Metronet delivers superior performance compared to Brightspeed's mixed fiber/DSL network. While both providers offer competitive pricing with no contracts or data caps, Metronet's pure fiber network provides more consistent speeds and better upload performance.

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Brightspeed vs Metronet: The Regional Fiber Battle

Choosing between Brightspeed and Metronet represents a decision between two regional fiber providers taking very different approaches to network expansion. Brightspeed, launched in 2022 from CenturyLink's former territories, is gradually upgrading legacy DSL infrastructure to fiber. Metronet, operating since 2005, has built its reputation on 100% fiber-to-the-home deployments in carefully selected Midwest and Southeast markets.

Both providers target underserved communities where major carriers haven't invested heavily, but their strategies diverge significantly. Brightspeed inherited millions of DSL customers and is methodically converting these connections to fiber, while Metronet builds only fiber networks from scratch in strategically chosen smaller cities. This fundamental difference affects everything from speed availability to network reliability.

For consumers in markets where both providers overlap, the choice often comes down to whether fiber is actually available at your address. Metronet's pure fiber approach means consistent gigabit speeds when available, while Brightspeed's availability depends heavily on how far their fiber upgrades have progressed in your specific neighborhood.

Brightspeed vs Metronet: Quick Comparison

Feature Brightspeed Metronet
Max Speed 940 Mbps 2 Gbps
Starting Price $30/mo $40/mo
Primary Technology Fiber/DSL 100% Fiber
Contract Required No No
Data Caps None None
Upload Speeds Asymmetric (DSL), Symmetric (Fiber) Symmetric on all plans
Coverage Area 16 states (former CenturyLink) Midwest/Southeast markets
Best For Former CenturyLink fiber areas Pure fiber seekers

Brightspeed: New Life for Legacy Networks

Founded: 2022 | Headquarters: Charlotte, NC | Coverage: 16 states

Brightspeed emerged when Apollo Global Management acquired CenturyLink's residential fiber and copper networks in 20 states, creating a new company focused on upgrading aging infrastructure. The provider serves approximately 3 million customers across former CenturyLink territories, with an ambitious plan to pass 3 million locations with fiber by 2025-2026.

The company's challenge lies in managing a dual network reality. In areas where fiber upgrades are complete, Brightspeed offers competitive gigabit service with symmetrical speeds and modern network performance. However, many customers remain on legacy DSL infrastructure offering speeds as low as 10-25 Mbps, creating a stark divide in customer experience based on geography.

Brightspeed Plans & Pricing

  • Internet 50: 50 Mbps download (DSL) – $30/mo
  • Internet 100: 100 Mbps download (DSL/Fiber) – $40/mo
  • Internet 500: 500 Mbps download/upload (Fiber) – $50/mo
  • Fiber Gigabit: 940 Mbps download/upload (Fiber) – $60/mo

Brightspeed Pros

  • Competitive fiber pricing: At $60/mo for gigabit service, Brightspeed undercuts many national providers
  • No annual contracts: Month-to-month service provides flexibility for all plans
  • Price for life guarantee: On fiber plans, your rate stays consistent beyond promotional periods
  • No data caps: Unlimited data across all service tiers eliminates usage anxiety
  • Expanding fiber footprint: Aggressive upgrade schedule benefits long-term prospects

Brightspeed Cons

  • Inconsistent availability: Fiber reaches only a fraction of the service area currently
  • Limited track record: As a company under two years old, long-term reliability remains unproven
  • DSL performance issues: Non-fiber areas suffer from outdated technology and slow speeds
  • Customer service growing pains: Transitioning from CenturyLink systems has created support challenges

Metronet: Pure Fiber, Selective Markets

Founded: 2005 | Headquarters: Evansville, IN | Coverage: 100+ communities

Metronet has spent nearly two decades building 100% fiber-to-the-home networks in carefully selected mid-sized markets across the Midwest and Southeast. Unlike providers that overlay fiber onto existing cable or copper infrastructure, Metronet builds entirely new networks, typically in communities of 10,000-100,000 residents where incumbent providers have underinvested.

The company's strategy focuses on markets where they can achieve significant penetration by offering dramatically better service than existing DSL or satellite options. This selective approach means Metronet isn't available in most major cities, but where they operate, they often become the fastest option available with symmetrical multi-gigabit speeds.

Metronet Plans & Pricing

  • 100 Mbps: 100/100 Mbps – $40/mo
  • 200 Mbps: 200/200 Mbps – $50/mo
  • 500 Mbps: 500/500 Mbps – $60/mo
  • 1 Gig: 1000/1000 Mbps – $70/mo
  • 2 Gig: 2000/2000 Mbps – $90/mo

Metronet Pros

  • 100% fiber infrastructure: No mixed technology means consistent performance across the network
  • Symmetrical speeds: Upload matches download on every plan, critical for remote work and content creation
  • Multi-gig options: 2 Gbps availability positions well for future bandwidth demands
  • No data caps: Truly unlimited usage without throttling or overage fees
  • Local market focus: Smaller company culture often translates to better customer service
  • No contracts: Month-to-month flexibility across all service tiers

Metronet Cons

  • Limited geographic reach: Available in only select Midwest and Southeast markets
  • Newer in many areas: Recent expansion means some markets lack long-term performance data
  • Higher entry price: $40/mo starting rate exceeds budget competitors
  • Equipment fees: Router rental adds $10/mo unless you purchase your own

Speed Comparison: Pure Fiber Wins

The speed battle between Brightspeed and Metronet reveals the advantage of purpose-built fiber infrastructure. Metronet's 2 Gbps maximum speed doubles Brightspeed's 940 Mbps top tier, but more importantly, Metronet delivers symmetrical speeds across all plans while Brightspeed's performance varies dramatically by location and technology type.

In Brightspeed fiber territories, customers can expect competitive gigabit service with symmetrical upload and download speeds suitable for modern work-from-home demands, video conferencing, and cloud backup. However, the majority of Brightspeed's service area still relies on DSL technology where speeds may range from just 10 Mbps to 100 Mbps with severely limited upload capacity of 1-10 Mbps. This creates a two-tier customer experience depending entirely on whether fiber has reached your specific address.

Metronet's approach eliminates this variability. Every Metronet customer gets fiber-to-the-home service with matched upload and download speeds. A 500 Mbps plan delivers 500 Mbps in both directions, essential for applications like large file transfers, high-quality video uploads, and peer-to-peer communication. This symmetry becomes increasingly important as more households operate home-based businesses or support multiple remote workers simultaneously.

For latency-sensitive applications like online gaming or video calls, Metronet's pure fiber network typically delivers 10-20ms ping times, while Brightspeed's fiber matches this performance but DSL areas may see latency of 30-60ms or higher. Network jitter and packet loss also favor fiber infrastructure, making Metronet the more reliable choice for real-time communications.

Pricing Breakdown: Budget vs Premium

Price comparison between these providers requires considering both promotional rates and long-term value. Brightspeed's $30/mo entry point undercuts Metronet's $40/mo base plan, but this advantage comes with significant caveats. Brightspeed's lowest-tier service is DSL-based 50 Mbps in most areas, while Metronet's entry plan delivers 100 Mbps fiber with symmetrical speeds.

At comparable fiber speeds, the pricing becomes more competitive. Brightspeed's 500 Mbps fiber service at $50/mo matches Metronet's $50/mo 200 Mbps plan in cost, but Metronet's higher-tier 500 Mbps option at $60/mo competes directly with Brightspeed's gigabit service. The real differentiation comes at the high end, where Metronet's 2 Gbps service at $90/mo offers speeds Brightspeed cannot match.

Both providers advertise "price for life" guarantees on fiber plans, meaning your rate shouldn't increase after a promotional period expires. However, Brightspeed's newer corporate structure makes long-term price stability harder to verify compared to Metronet's 18-year track record. Neither provider requires annual contracts, offering flexibility to switch if service doesn't meet expectations or better options emerge.

Additional fees factor into total cost calculations. Both providers charge equipment rental fees around $10/mo if you don't purchase your own router, but allow customer-owned equipment. Installation fees vary by market and current promotions, with both occasionally offering free professional installation. Brightspeed sometimes includes basic installation free but charges for more complex fiber installations, while Metronet's installation costs depend on local construction requirements.

Coverage & Availability: Regional Footprints

Geographic availability represents the most critical difference between these providers. Brightspeed operates across 16 states primarily in the South, Midwest, and Pacific Northwest, covering portions of Arizona, California, Colorado, Florida, Idaho, Indiana, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, North Carolina, Ohio, Oregon, South Carolina, and Washington. However, within these states, coverage remains highly localized to former CenturyLink service territories.

Metronet's footprint spans over 100 communities across Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Ohio, Texas, Virginia, and Wisconsin. Rather than broad state coverage, Metronet targets specific cities and towns where they can build competitive fiber networks. This means availability is all-or-nothing – if Metronet serves your community, fiber is likely available; if not, they have no presence at all.

The practical reality for most consumers is that these providers rarely compete head-to-head in the same neighborhoods. Brightspeed dominates in legacy telephone company territories, while Metronet enters markets as a new competitor. If both are available at your address, you represent a relatively rare case where genuine choice exists between regional fiber providers.

Contract Terms & Fees: Flexibility Focus

Both Brightspeed and Metronet have embraced contract-free service models, eliminating the annual commitments that characterized traditional telecom providers. This month-to-month approach lets customers cancel anytime without early termination fees, though you remain responsible for any equipment not returned.

Brightspeed's "Price for Life" guarantee on fiber plans promises your monthly rate won't increase after promotional periods, a significant departure from the industry standard of doubling rates after 12 months. However, the company explicitly notes this guarantee applies only to fiber internet plans, not DSL service. DSL customers should expect potential rate increases over time, though the company hasn't published specific increase schedules.

Metronet similarly advertises price consistency, with most customers reporting stable rates beyond initial promotional periods. The company occasionally runs promotions offering reduced rates for the first year, but standard pricing applies thereafter without dramatic jumps. Both providers reserve the right to increase rates for all customers system-wide, but such increases have historically been modest compared to cable company practices.

Equipment fees remain one of the few ongoing charges beyond base service. Both providers charge approximately $10/mo for router rental, but allow and even encourage customers to purchase compatible routers. For fiber service, you'll need a router with a gigabit WAN port at minimum, or a 2.5 gigabit or 10 gigabit port for multi-gig plans. Investing $100-200 in your own equipment pays for itself within 10-20 months compared to rental fees.

Which Provider Should You Choose?

Choose Metronet If:

  • Fiber is available at your address: Metronet's 100% fiber network provides superior performance and reliability
  • Upload speed matters: Symmetrical speeds benefit remote work, content creators, and cloud backup users
  • You need multi-gig speeds: 2 Gbps capability future-proofs your connection
  • You value network consistency: Pure fiber infrastructure eliminates technology-dependent performance variations
  • You're in a Metronet service area: Where available, Metronet typically offers the best performance in the market

Choose Brightspeed If:

  • Fiber is available and price is priority: Brightspeed often undercuts competitors on fiber pricing
  • You're in a former CenturyLink area: Brightspeed represents the primary high-speed option in these territories
  • Metronet isn't available: Brightspeed's broader footprint provides more geographic coverage
  • Budget constraints limit options: Lower-tier plans start at $30/mo versus Metronet's $40/mo minimum
  • You're patient with upgrades: If fiber is coming soon to your area, Brightspeed's investment may make it worth waiting

Frequently Asked Questions

Is Metronet faster than Brightspeed?

Yes, Metronet offers higher maximum speeds with plans up to 2 Gbps compared to Brightspeed's 940 Mbps top tier. More importantly, Metronet provides symmetrical speeds on all plans, while Brightspeed's speed and performance vary significantly depending on whether you're in a fiber or DSL service area.

Does Brightspeed have data caps?

No, Brightspeed does not impose data caps on any of its plans, including both fiber and DSL service. You can use unlimited data without worrying about overage charges or throttling after reaching a usage threshold.

Is Metronet available in my area?

Metronet operates in over 100 communities across 11 states, primarily in the Midwest and Southeast. However, availability is highly localized to specific cities and towns. Check Metronet's website with your address to determine if fiber service is available at your location.

Which provider has better customer service?

Metronet generally receives higher customer satisfaction ratings, benefiting from its smaller size and local market focus. Brightspeed, being newer and managing a transition from CenturyLink infrastructure, has experienced more customer service challenges, though reviews vary significantly by region.

Do I need a contract with either provider?

No, both Brightspeed and Metronet offer month-to-month service without annual contracts. You can cancel anytime without early termination fees, though you're responsible for returning any rented equipment.

Can I use my own router with Brightspeed or Metronet?

Yes, both providers allow and encourage using your own router. For gigabit fiber service, you'll need a router with at least a gigabit WAN port. For multi-gig plans, look for routers with 2.5 Gbps or 10 Gbps WAN ports. Using your own equipment eliminates the $10/mo rental fee.

How reliable is Brightspeed's fiber service compared to their DSL?

Brightspeed's fiber service delivers significantly better reliability, speed consistency, and performance compared to their DSL offerings. Fiber customers report experiences comparable to other modern fiber providers, while DSL customers face limitations inherent to aging copper infrastructure including weather sensitivity and distance-dependent speeds.

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InternetProviders.ai Editorial Team

About InternetProviders.ai

The InternetProviders.ai research team provides comprehensive, data-driven analysis of internet service providers nationwide. Our methodology combines provider specifications, coverage data, pricing research, and analysis of thousands of customer reviews to deliver unbiased comparisons. We update our content regularly to reflect changing plans, pricing, and market conditions. Last updated: February 2026.