Quick Answer: Ziply Fiber vs Metronet in 2026
Ziply Fiber offers fiber internet with speeds up to 5 Gbps starting at $20/mo, with no contracts or data caps. Metronet provides fiber service reaching 2 Gbps from $40/mo, also offering no-contract flexibility.
Choose Ziply Fiber if you want pacific northwest users wanting affordable fiber, while Metronet excels for midwest/southeast users wanting pure fiber.
Ziply Fiber vs Metronet: At a Glance
| Feature | Ziply Fiber | Metronet |
|---|---|---|
| Technology | Fiber | Fiber |
| Maximum Speed | 5 Gbps | 2 Gbps |
| Starting Price | $20/mo | $40/mo |
| Contract Required | No | No |
| Data Cap | None | None |
| Founded | 2020 | 2005 |
| Headquarters | Kirkland, WA | Evansville, IN |
Ziply Fiber
Tagline: Fiber in the Pacific Northwest
Best For: Pacific Northwest users wanting affordable fiber
Pros
- Very low starting price
- No data caps
- No contracts
- Fast fiber
Cons
- Limited to Pacific Northwest
- New company
- DSL in some areas
Metronet
Tagline: 100% fiber-to-the-home
Best For: Midwest/Southeast users wanting pure fiber
Pros
- 100% fiber network
- No data caps
- Symmetric speeds
- Growing coverage
Cons
- Limited to Midwest/Southeast
- Fewer plan options
- New in many areas
Speed Comparison: Ziply Fiber vs Metronet
Ziply Fiber delivers maximum speeds of 5 Gbps through its fiber infrastructure, providing symmetric upload and download speeds that benefit video conferencing, cloud backups, and content creation. Metronet reaches 2 Gbps using fiber technology, ensuring reliable performance for most online activities.
Real-world speed performance depends heavily on your specific location and the infrastructure available at your address. Ziply Fiber's fiber network maintains consistent speeds throughout the day with minimal congestion. Metronet offers comparable reliability.
Upload speed capabilities differ significantly between providers and technologies. Ziply Fiber provides symmetric speeds, meaning uploads match download speeds—crucial for video calls, live streaming, and large file uploads. Metronet similarly delivers symmetric fiber speeds.
For gaming and latency-sensitive applications, Ziply Fiber typically achieves ultra-low latency under 20ms, ideal for competitive gaming and real-time applications. Metronet delivers comparable low-latency performance. Both providers support 4K streaming, large households with multiple devices, and work-from-home requirements, though fiber connections provide more bandwidth overhead for future needs.
Pricing Breakdown: Monthly Costs and Value
Ziply Fiber pricing starts at $20/mo for entry-level service, positioning it as one of the most affordable options in its coverage area. Metronet begins at $40/mo, providing similar value for budget-conscious customers.
Total cost calculations must account for equipment fees, installation charges, and potential price increases after promotional periods. Ziply Fiber typically includes equipment at no extra charge. Metronet generally provides equipment as part of service, and both providers may offer promotions that waive installation costs with service commitments.
Data cap policies significantly impact value for heavy internet users. Ziply Fiber enforces no data caps, providing unlimited usage at no extra cost. Metronet similarly offers unlimited data without caps or overage fees, which matters for households that stream 4K video, download games, or work remotely with large file transfers.
Long-term value considerations favor providers that maintain consistent pricing year-over-year without surprise increases after promotional periods end. Ziply Fiber operates on transparent month-to-month pricing, while Metronet provides no-contract flexibility. Calculate your total three-year cost including all fees and potential price increases to determine the better financial value for your situation.
Coverage & Availability
Ziply Fiber, headquartered in Kirkland, WA, focuses its network primarily on the Pacific Northwest region, including Washington, Oregon, Idaho, and Montana. The provider continues expanding its fiber footprint but remains regionally concentrated, so checking address-specific availability is essential before planning to switch.
Metronet, based in Evansville, IN, serves a similar regional market with limited overlap. The company is aggressively expanding its 100% fiber-to-the-home network into new cities, with new construction areas often receiving priority for infrastructure deployment.
Geographic overlap between Ziply Fiber and Metronet is relatively limited, meaning most consumers will have access to one provider or the other based on location, not both. Urban and suburban areas typically receive service first, while rural availability depends on government subsidies, local partnerships, and market economics that make infrastructure investment viable.
Contract Terms and Flexibility
Ziply Fiber operates without requiring annual contracts, providing month-to-month service flexibility that lets you cancel anytime without early termination fees. This flexibility benefits renters, frequent movers, and anyone who wants to switch providers without financial penalties.
Metronet similarly avoids contracts, letting customers maintain service month-to-month. Both providers recognize that consumers increasingly prefer commitment-free service, and the trend toward no-contract plans continues growing across the industry as customer expectations shift.
Installation requirements and timelines vary by provider and location. Ziply Fiber typically schedules professional installation within 1-2 weeks for existing fiber areas, with potential delays in areas requiring new infrastructure construction. Metronet maintains similar installation timelines, and both providers may offer self-installation kits for customers comfortable setting up their own equipment to avoid professional installation fees.
Regional Considerations and Market Context
The competitive landscape between Ziply Fiber and Metronet reflects broader trends in regional internet service markets. Ziply Fiber, founded in 2020, emerged from the acquisition of Frontier Northwest operations, bringing fresh capital and improved service quality to areas previously underserved by fiber infrastructure.
Metronet, established in 2005, represents one of the largest independent fiber providers in the United States, building entirely new fiber-to-the-home networks in underserved Midwest and Southeast markets. The company targets areas where incumbent cable companies have limited competition, offering fiber as a superior technology alternative.
Customer service quality and local reputation matter when choosing between regionally-focused providers. Smaller companies often provide more personalized support, faster installation scheduling, and greater responsiveness to service issues compared to national giants. However, they may have fewer retail locations, more limited support hours, and smaller technical support teams. Research local customer reviews, ask neighbors about their experiences, and consider whether personalized regional service or the resources of a larger provider better matches your preferences.
Future infrastructure investment plans impact long-term value. Both providers are actively expanding their networks, with Ziply Fiber investing heavily in fiber deployment across its Pacific Northwest territory and Metronet continuing to build new fiber markets. Choosing a provider with clear expansion plans in your area ensures you'll benefit from future speed upgrades and improved service quality as infrastructure improves.
Frequently Asked Questions
Which is faster, Ziply Fiber or Metronet?
Ziply Fiber offers maximum speeds of 5 Gbps, while Metronet reaches 2 Gbps. The faster maximum speed matters primarily for multi-gig users with high-performance networking equipment. For most households, actual speed depends more on which plan you choose than the theoretical maximum, as even 500 Mbps provides excellent performance for streaming, gaming, and remote work.
Can I get both Ziply Fiber and Metronet at my address?
It's unlikely since Ziply Fiber primarily serves the Pacific Northwest while Metronet focuses on the Midwest and Southeast. Use each provider's online address checker to confirm exact availability at your location, as coverage can vary block-by-block even within their general service territories.
Do Ziply Fiber and Metronet require contracts?
Ziply Fiber does not require contracts, offering month-to-month service flexibility. Metronet similarly provides no-contract options. Both providers give you the freedom to cancel anytime without early termination penalties.
Which provider has better customer service?
Customer service experiences vary by location and individual circumstances. Ziply Fiber, as a newer company focused on improving the customer experience from its predecessor, often receives positive feedback for responsive support and transparent pricing. Metronet emphasizes customer satisfaction and has built a reputation for reliable service in its markets. Check local reviews and ask neighbors about their experiences before making your decision.
Are there data caps with Ziply Fiber or Metronet?
Ziply Fiber provides unlimited data with no caps or overage fees. Metronet similarly offers unlimited usage. Both providers let you stream, game, and download without worrying about hitting data limits or paying overage charges.
How long does installation take?
Installation timelines typically range from 1-3 weeks depending on whether infrastructure already exists at your address. Ziply Fiber can usually install within 1-2 weeks in established fiber areas, while Metronet maintains comparable scheduling. New construction or areas requiring infrastructure extension may take 4-8 weeks as providers run cables to your property. Call ahead to get specific timeline estimates for your address.
Which provider is better for gaming?
Both providers offer fiber connections with ultra-low latency ideal for gaming. Competitive gamers benefit from the symmetric upload speeds both providers offer, while casual gamers will find either provider suitable. Actual gaming performance depends more on your chosen speed tier than the provider, as even 100 Mbps supports smooth online gaming.
Ready to get connected? Call now for exclusive deals:
1-855-349-6782Editorial Disclosure
InternetProviders.ai is an independent internet service comparison platform supported by advertising and affiliate partnerships. We may receive compensation when you click on links or contact providers through our site, including phone numbers listed for Ziply Fiber and Metronet. This compensation helps us maintain our free service and create detailed provider comparisons, but it does not influence our editorial content, rankings, or recommendations. Our research team independently evaluates providers based on speed, pricing, coverage, customer satisfaction, and contract terms to provide unbiased guidance. We present factual information to help you make informed decisions about internet service. For more information about our methodology and compensation relationships, please see our full editorial policy.