Xfinity Internet Review
The largest home internet provider in America, Xfinity by Comcast offers cable and fiber internet in 41 states with speeds from 300 Mbps to 10 Gbps. New 2025 national plans include unlimited data, free gateway equipment, and one year of free Xfinity Mobile service.
Speak with an Xfinity internet specialist:
Call 1-844-963-0138 Available in 41 states - Check availability at your addressXfinity is the best choice for households in areas without fiber service, offering the fastest cable speeds (up to 2 Gbps) with the widest availability (35% of US population). New 2025 national plans include unlimited data, free xFi Gateway, and a free year of Xfinity Mobile. Best for streaming families, gamers wanting low latency, and those who want mobile bundle savings. Upload speeds are limited compared to fiber (35-300 Mbps), and prices increase after promotional periods on legacy plans.
Who Xfinity Internet Is Best For
Best for:
- Households without fiber options - Xfinity's HFC network provides the fastest wired internet where fiber isn't available
- Gaming households - Low latency (13ms or less), speeds up to 2 Gbps, device prioritization features
- Streaming families - Unlimited data on new plans, fast download speeds, Flex streaming device included
- Mobile bundlers - Significant savings when combining Xfinity Internet with Xfinity Mobile
- Budget-conscious users - Internet Essentials from $14.95/month, NOW Internet from $30/month
- Work from home professionals - Reliable speeds, WiFi backup option, extensive hotspot network
Not ideal for:
- Content creators and streamers - Upload speeds limited to 35-300 Mbps on cable; fiber competitors offer symmetric speeds
- Budget-conscious long-term users - Significant price increases after promotional period on legacy plans
- Users requiring symmetric speeds - Cable technology inherently favors download over upload
- Heavy cloud backup users - Fiber providers offer 5-10x faster upload speeds
Key Takeaways
- Largest ISP in America: Covers 35% of US population across 41 states and DC with 11,300+ cities served
- Unlimited data on new plans: 2025 national plans include unlimited data, eliminating the 1.2TB cap on legacy plans
- Free equipment included: New plans include xFi Gateway at no additional cost (was $15/month)
- Cable speeds up to 2 Gbps: Among the fastest cable internet available, with 10 Gbps fiber in select markets
- Strong for gaming: Ultra-low latency (13ms or less) with device prioritization through xFi app
- Price increases after promo: Legacy plan rates typically jump $20-$40 after 12-24 months
- Lower upload speeds: Cable technology limits uploads to 35-300 Mbps vs symmetric fiber
Xfinity Internet Plans Comparison
All current Xfinity national plans verified as of January 2026. These plans include unlimited data and xFi Gateway at no extra cost.
| Plan Name | Download Speed | Upload Speed | Price/Month | Data Cap | Best For |
|---|---|---|---|---|---|
| 300 Mbps | 300 Mbps | 35 Mbps | $40/mo | Unlimited | Light browsing, email, 1-2 devices |
| 500 Mbps Best Value | 500 Mbps | 100 Mbps | $55/mo ($45 with 5yr) | Unlimited | Streaming, multiple devices, work from home |
| 1 Gig Most Popular | 1000 Mbps | 300 Mbps | $70/mo | Unlimited | Heavy streaming, gaming, large households |
| 2 Gig | 2000 Mbps | 500 Mbps | $100/mo | Unlimited | Power users, content creators, smart homes |
Legacy Regional Plans
These plans may still be available in some regions. Availability varies by location.
| Plan Name | Download Speed | Data Cap | Notes |
|---|---|---|---|
| Connect | 75 Mbps | 1.2 TB* | Basic tier, regional availability |
| Connect More | 200 Mbps | 1.2 TB* | Regional availability |
| Fast | 400 Mbps | 1.2 TB* | Regional availability |
| Superfast | 800 Mbps | 1.2 TB* | Regional availability |
| Gigabit Extra | 1200 Mbps | 1.2 TB* | Regional availability |
*Legacy plans have 1.2 TB data cap. Add unlimited for $30/month or xFi Complete for $25/month. Northeast markets (CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, DC) have no data caps.
Low-Income Internet Options
| Plan Name | Speed | Price | Eligibility |
|---|---|---|---|
| Internet Essentials | 75 Mbps | $14.95/mo | SNAP, Medicaid, NSLP, housing assistance |
| Internet Essentials Plus | 100 Mbps | $29.95/mo | SNAP, Medicaid, NSLP, housing assistance |
| NOW Internet 100 | 100 Mbps | $30/mo | No income requirements |
| NOW Internet 200 | 200 Mbps | $45/mo | No income requirements |
Check Xfinity availability and current promotions at your address:
Call 1-844-963-0138Xfinity Plan Details
Xfinity 300 Mbps
Entry LevelIncludes
- Unlimited data
- xFi Gateway (modem/router combo)
- 1 year free Xfinity Mobile line
- Access to millions of WiFi hotspots
- xFi parental controls and security
Best For
Light internet users, email and web browsing, 1-2 person households, casual streaming on a single device. Suitable for basic work-from-home tasks like email and documents.
Xfinity Network Performance and Technology
Xfinity by Comcast operates the largest cable network in the United States, serving more than 60 million customers across 40 states. The network uses advanced DOCSIS 3.1 technology on its hybrid fiber-coaxial infrastructure, delivering speeds from 75 Mbps to 2 Gbps depending on the plan and location. Xfinity has also deployed fiber-to-the-home in select markets, offering symmetrical multi-gigabit speeds through its Gigabit Pro tier.
Xfinity includes access to millions of WiFi hotspots nationwide through the Xfinity WiFi network, providing connectivity on the go for subscribers at no additional cost. The xFi Gateway combines a DOCSIS 3.1 modem with a WiFi 6 router in a single device and includes advanced parental controls, device management, and network security features accessible through the Xfinity app. For homes needing extended coverage, xFi Pods provide mesh WiFi capabilities.
Xfinity 500 Mbps
Best ValueIncludes
- Unlimited data
- xFi Gateway (modem/router combo)
- 1 year free Xfinity Mobile line
- 5-year price guarantee option at $45/mo
- Access to millions of WiFi hotspots
- xFi parental controls and security
Best For
Most households with 3-5 devices. Excellent for HD/4K streaming on multiple TVs, video conferencing, and moderate work from home needs. The 5-year price guarantee makes this the best long-term value.
Xfinity 1 Gig
Most PopularIncludes
- Unlimited data
- xFi Gateway with Wi-Fi 6E (XB8)
- 1 year free Xfinity Mobile line
- Access to millions of WiFi hotspots
- xFi parental controls and advanced security
- Device prioritization for gaming
Best For
Large households with 5+ devices, competitive gamers needing low latency (13ms or less), heavy 4K streaming, power users, and work-from-home professionals who need reliable video conferencing and cloud backup.
Xfinity 2 Gig
PremiumIncludes
- Unlimited data
- xFi Gateway with Wi-Fi 7 (XB10) where available
- 1 year free Xfinity Mobile line
- Access to millions of WiFi hotspots
- xFi parental controls and advanced security
- Priority device management
Best For
Power users, content creators who upload large files, smart home enthusiasts with 20+ connected devices, households with multiple gamers and streamers simultaneously. The highest upload speed (500 Mbps) available on Xfinity cable.
Xfinity Fiber Plans
Limited AvailabilityPremium Fiber Tiers (Select Markets Only)
- 6 Gbps: 6000 Mbps download - Select areas
- Gigabit x10: 10/10 Gbps symmetrical - Limited fiber markets (Utah, Connecticut, Florida)
Xfinity Fiber Stats
- Available to 2.7% of Xfinity customers (800,000 homes passed)
- Average download: 1333 Mbps
- Average upload: 449 Mbps
- Expanding in Utah, Connecticut, and Florida
- No data caps on fiber plans
Best For
Users in fiber expansion markets who need true symmetric gigabit+ speeds. Professional content creators, businesses operating from home, and tech enthusiasts who want the fastest possible connection.
Xfinity Pros and Cons
Pros
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Fastest Cable ISP
Speeds up to 2 Gbps on cable network, 10 Gbps on fiber in select areas. The fastest widely-available cable internet in the US.
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Nationwide Availability
Available in 41 states and DC, reaching 35%+ of US population across 11,300+ cities and 8,900+ ZIP codes.
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Unlimited Data on New Plans
All new national plans include unlimited data with no extra fees, eliminating the previous 1.2TB cap concerns.
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No Contract Options
Month-to-month plans available with no early termination fees. 30-day money-back guarantee on all plans.
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Comprehensive Features
Advanced security, parental controls, and network management included free with xFi Gateway.
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Bundling Benefits
Combine with Xfinity Mobile for significant household savings. One year free mobile line with new internet plans.
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Free Streaming Device
Xfinity Flex 4K streaming box included for internet-only customers with 10,000+ free movies and shows.
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WiFi Hotspot Network
Access to millions of WiFi hotspots nationwide included with all internet plans.
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Low-Income Options
Internet Essentials as low as $14.95/month for qualifying households - no credit check or contract required.
Cons
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Price Increases After Promo
Rates on legacy plans typically increase $20-$40/month after 12-24 month promotional period. New national plans have more stable pricing.
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Lower Upload Speeds
Cable technology limits upload to 35-300 Mbps vs symmetric fiber from competitors. Not ideal for content creators or heavy cloud backup users.
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Customer Service Issues
Long wait times and difficulty reaching human representatives reported. Chatbot loops can be frustrating. ACSI score of 69/100.
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Equipment Rental Fees (Legacy Plans)
$15/month gateway rental on legacy plans adds to monthly cost. New plans include equipment free.
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Data Caps on Legacy Plans
1.2 TB cap still applies to customers on older plans outside Northeast markets. $10/50GB overage fees up to $100/month.
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Regional Price Variations
Pricing and features can vary significantly by location. Always verify exact pricing for your address.
Customer Satisfaction Scores
J.D. Power 2024: Ranked 2nd in East, North Central, and West regions; 3rd in South region for residential ISP satisfaction.
Xfinity Coverage and Availability
Strongest Markets
West Coast
- California (San Francisco, Los Angeles, San Diego)
- Washington (Seattle, Tacoma)
- Oregon (Portland)
- Colorado (Denver)
Southeast
- Florida (Miami, Tampa, Orlando)
- Georgia (Atlanta)
- Tennessee (Nashville)
Midwest
- Illinois (Chicago)
- Michigan (Detroit)
- Minnesota (Minneapolis)
- Indiana (Indianapolis)
Northeast
- Pennsylvania (Philadelphia - HQ)
- Massachusetts (Boston)
- New Jersey
- Maryland (Baltimore)
- District of Columbia
Network Technology
Cable (HFC) - 98.71% of customers
Hybrid Fiber-Coaxial network using DOCSIS 3.1 technology. Provides fast downloads but asymmetric speeds (upload limited). Available in most Xfinity service areas.
Fiber-to-the-Home - 2.70% of customers
True fiber optic service with symmetric speeds up to 10 Gbps. Currently expanding in Utah, Connecticut, and Florida. 800,000 homes passed with average speeds of 1333 Mbps down / 449 Mbps up.
Network Upgrades
- DOCSIS 4.0 rollout: Network upgrades enabling multi-gigabit speeds over existing cable infrastructure
- Fiber expansion: Aggressive build-out in Utah, Connecticut, and Florida markets
- Target: 50 million+ homes capable of 2 Gbps speeds by end of 2025
- Wi-Fi 7 gateway (XB10): Next-generation equipment rolling out to high-tier customers
Data Cap Policy by Region
No Data Caps (Northeast Markets)
Connecticut, Delaware, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, Vermont, West Virginia, Washington D.C., and parts of North Carolina and Ohio have no data caps on any Xfinity plan.
1.2 TB Cap (Other Markets - Legacy Plans Only)
Legacy plans in other markets have a 1.2 TB monthly data cap. Overages charged at $10 per 50 GB up to $100/month maximum. Unlimited data available via xFi Complete ($25/mo) or Unlimited add-on ($30/mo). New national plans include unlimited data.
Check Xfinity availability at your address:
Call 1-844-963-0138Xfinity Equipment and Features
xFi Gateway Options
XB8 Gateway
- Wi-Fi 6E support
- Tri-band for reduced congestion
- Advanced security included
- Parental controls
- Speed test integration
- Device monitoring
Included with 1 Gig plans
XB10 Gateway
- Wi-Fi 7 support
- Next-gen performance
- Enhanced coverage
- Low latency gaming support
- Multi-gigabit capable
Available with 2 Gig plans in select areas
xFi App Features
- Real-time network monitoring
- Device management and pausing
- Parental controls with content filtering
- Bedtime mode (automatic WiFi shutoff)
- Screen time limits per device
- Access scheduling
- Advanced security malware protection
- Threat detection alerts
- Speed tests
- Troubleshooting tools
- WiFi password sharing
- Bill payment
Additional Services
Xfinity Flex
Free 4K streaming device for internet-only customers. Includes access to 10,000+ free movies and shows plus all major streaming apps (Netflix, Disney+, etc.).
Xfinity WiFi Hotspots
Access to millions of WiFi hotspots nationwide included with all Xfinity internet plans. Stay connected while traveling.
WiFi Backup
Automatic 4G LTE backup during outages. Included with Xfinity Pro subscribers for uninterrupted connectivity.
xFi Complete
$25/month bundle includes unlimited data, gateway rental, advanced security, parental controls, and xFi Pods mesh extenders.
Fees and Costs
| Fee Type | Cost | Notes |
|---|---|---|
| Professional Installation | $100 | May vary by region, often waived during promotions |
| Self-Install Kit | $15-$30 | Standard or priority shipping |
| Self-Install Plus | $39.99 | Technician checks outdoor connection |
| xFi Gateway Rental (legacy) | $15/mo | Free on new national plans |
| xFi Complete | $25/mo | Includes unlimited data + equipment + pods |
| Unlimited Data Add-on | $30/mo | Standalone unlimited data option |
| Early Termination Fee | $10/remaining month | Only on contract plans; waived first 30 days |
How Xfinity Compares to Other Providers
Xfinity vs AT&T Fiber
Choose Xfinity if:
- AT&T Fiber isn't available at your address (Xfinity has 35% coverage vs AT&T's smaller footprint)
- You want more plan options at lower price points
- You want to bundle with Xfinity Mobile for savings
- You primarily stream and browse (don't need fast uploads)
Choose AT&T Fiber if:
- You need symmetric upload/download speeds for content creation
- You want no data caps on any plan
- You prefer better pricing on high-speed tiers
- Customer satisfaction matters (ACSI 80 vs Xfinity's 69)
Xfinity vs Spectrum
Choose Xfinity if:
- You want faster max speeds (up to 2 Gbps vs Spectrum's 1 Gbps standard)
- You want mobile bundling options (Xfinity Mobile)
- You prefer more advanced gateway features (xFi app)
- Higher customer satisfaction scores matter to you
Choose Spectrum if:
- You want simpler, more predictable pricing
- You want no data caps on all plans (not just new ones)
- You prefer no contracts or price guarantees to track
- Spectrum has better coverage in your area
Xfinity vs Verizon Fios
Choose Xfinity if:
- Verizon Fios isn't available (Xfinity covers 35% vs Fios ~10%)
- You want lower starting prices
- You need access to more WiFi hotspots nationwide
- You're in a market without fiber options
Choose Verizon Fios if:
- You want 100% fiber-optic network reliability
- You need symmetric multi-gigabit speeds
- You want no data caps
- Customer satisfaction is important (ACSI 77 vs 69)
- You prefer more stable long-term pricing
Frequently Asked Questions About Xfinity Internet
What internet speeds does Xfinity offer?
Xfinity offers download speeds ranging from 75 Mbps to 10 Gbps, depending on your location and plan. Current national plans include 300 Mbps ($40/mo), 500 Mbps ($55/mo), 1 Gig ($70/mo), and 2 Gig ($100/mo). All include unlimited data and free xFi Gateway equipment. Fiber plans up to 10 Gbps symmetrical are available in select markets like Utah, Connecticut, and Florida.
Does Xfinity have data caps?
New national Xfinity plans launched in 2025 include unlimited data at no extra cost. Legacy plans may have a 1.2 TB monthly data cap with $10 charges per additional 50 GB (capped at $100/month maximum). You can add unlimited data for $30/month or get xFi Complete for $25/month which includes unlimited data, equipment, and mesh extenders. Northeast markets (CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, DC) have no data caps on any plan.
How much does Xfinity internet cost per month?
Xfinity internet starts at $40/month for 300 Mbps and goes up to $100/month for 2 Gbps on current national plans. The 500 Mbps plan offers a 5-year price guarantee at $45/month. Low-income customers can get Internet Essentials starting at $14.95/month or Internet Essentials Plus at $29.95/month. NOW Internet plans for those who don't qualify start at $30/month for 100 Mbps.
Is there a contract with Xfinity internet?
Xfinity offers both contract and no-contract options. No-contract plans have no early termination fees and you can cancel anytime. If you choose a plan with a term agreement (like the 5-year price guarantee), the early termination fee is $10 per remaining month. All plans include a 30-day money-back guarantee allowing you to cancel without penalty within the first month.
What equipment do I need for Xfinity internet?
Xfinity provides an xFi Gateway (combined modem and router) with new national plans at no extra cost. On legacy plans, equipment rental is $15/month. The XB8 gateway includes Wi-Fi 6E support, while the newer XB10 offers Wi-Fi 7 for 2 Gig customers. You can also use your own approved modem and router from Xfinity's compatibility list to avoid rental fees.
Is Xfinity internet available in my area?
Xfinity is available in 41 states plus Washington D.C., covering approximately 35% of the US population across 11,319 cities and 8,904 ZIP codes. Major coverage areas include California, Florida, Illinois, Georgia, Massachusetts, Pennsylvania, and the Pacific Northwest. Call 1-844-963-0138 or visit Xfinity's website to check exact availability at your address.
What is the difference between Xfinity cable and fiber internet?
About 98.7% of Xfinity customers have cable (HFC) service using Hybrid Fiber-Coaxial technology with fast downloads (up to 2 Gbps) but limited upload speeds (35-300 Mbps). Approximately 2.7% have fiber-to-the-home with symmetric speeds up to 10 Gbps and average speeds of 1333 Mbps down / 449 Mbps up. Xfinity fiber is actively expanding in Utah, Connecticut, and Florida.
Does Xfinity offer low-income internet options?
Yes, Xfinity offers comprehensive low-income programs. Internet Essentials costs $14.95/month (75 Mbps) and Internet Essentials Plus costs $29.95/month (100 Mbps). Both include free equipment, no credit check, and no contract. Eligibility includes participants in SNAP, Medicaid, housing assistance, or National School Lunch Program. Those who don't qualify can get NOW Internet starting at $30/month.
How does Xfinity compare to other internet providers?
Xfinity offers the widest availability (35% of US) and fastest cable speeds (up to 2 Gbps) but trails fiber providers in customer satisfaction (ACSI 69 vs 77-80 for fiber ISPs) and upload speeds. AT&T Fiber and Verizon Fios offer better value where available with symmetric speeds and no data caps. Spectrum has simpler pricing without data caps. Xfinity excels at bundling with Xfinity Mobile service.
What parental controls does Xfinity offer?
Xfinity's xFi app includes comprehensive parental controls at no extra cost: content filtering by category, daily screen time limits per device, bedtime mode for automatic WiFi shutoff, device pausing, access scheduling, and activity monitoring. Advanced Security also protects against malware and threats with real-time threat detection alerts.
How much is the Xfinity installation fee?
Professional installation costs $100 (may vary by region and is often waived during promotions). Self-installation kits cost $15 standard or $29.95 with priority shipping. Self-install Plus, where a technician checks your outdoor connection, costs $39.99. If self-installation fails and requires a technician visit within 30 days, a $100 fee may apply.
Can I use my own modem with Xfinity?
Yes, Xfinity allows customer-owned modems from their approved equipment list. This can save $15/month in equipment rental fees on legacy plans (new plans include equipment free). However, using your own equipment may require paying $30/month for unlimited data separately, as xFi Complete's unlimited data is only available with Xfinity equipment.
What is xFi Complete?
xFi Complete is a $25/month add-on bundle that includes unlimited data, xFi Gateway equipment rental, advanced security, parental controls, and access to xFi Pods mesh WiFi extenders. It's a better value than paying for unlimited data ($30) and equipment rental ($15) separately, saving you $20/month while getting mesh extenders included.
Is Xfinity good for gaming?
Yes, Xfinity is highly rated for gaming with speeds up to 2 Gbps and ultra-low latency (13ms or less for Gigabit customers). The xFi app allows you to prioritize gaming devices for optimal performance even during high-traffic periods. The XB10 gateway with Wi-Fi 7 offers enhanced low-latency gaming support for the best experience.
What happens after my Xfinity promotional price ends?
After your 12-24 month promotional period on legacy plans, your monthly rate typically increases by $20-$40. You can: (1) call Xfinity retention to negotiate a new rate, (2) sign up for a 5-year price guarantee on the 500 Mbps plan at $45/month, (3) switch to new national plans with more stable pricing, or (4) switch providers. Always review your bill when the promotional period ends.
About This Review
How We Researched This Review
Our team conducted comprehensive research to ensure this Xfinity review is accurate and up-to-date:
- Pricing verification: Confirmed all plan prices directly on Xfinity.com and through customer service calls
- Coverage data: Cross-referenced with FCC Broadband Map Q4 2025 filings and BroadbandNow data
- Speed testing: Analyzed Ookla Speedtest data and customer-reported speeds across multiple markets
- Customer satisfaction: Reviewed ACSI scores, J.D. Power rankings, and Consumer Affairs ratings
- Feature verification: Tested xFi app features and gateway capabilities firsthand
- Competitor comparison: Compared pricing and features against AT&T, Spectrum, and Verizon Fios in overlapping markets
Sources: Xfinity.com, FCC Broadband Map, BroadbandNow, HighSpeedInternet.com, ACSI, J.D. Power, Consumer Affairs, CableTV.com, Allconnect, Comcast corporate filings.
Data freshness: January 2026. Next scheduled review: April 2026.
Last Updated: January 29, 2026
This review is updated monthly to ensure pricing, plans, and availability information remains accurate. All data verified against Xfinity official sources and FCC Broadband Map (Q4 2025). Data confidence score: 96%.
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