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Business Internet in Jacksonville, North Carolina - Best Business Providers (February 2026)

Top Pick for Jacksonville Businesses: AT&T Business Fiber earns our recommendation for Jacksonville businesses due to its broad coverage footprint, strong SLA commitments, and scalable plan options. At 44.0% coverage, AT&T Business Fiber gives Jacksonville businesses the widest availability of any wired provider, complemented by dedicated business support channels. Serving a metropolitan population of 67,357, the 9 business internet providers in Jacksonville offer a range of solutions from basic broadband to dedicated fiber.

Best Business Internet Providers in Jacksonville (February 2026)

Jacksonville, North Carolina businesses benefit from 9 competing internet providers offering commercial-grade service. Use our comparison table to evaluate speeds, pricing, and business-critical features side by side.

ProviderBusiness SpeedsPrice RangeUptime SLAStatic IP
AT&T Business Fiber100 Mbps - 5 Gbps$40-$250/mo99.9% uptime SLAAvailable ($15/mo add-on)
Metronet Business Fiber100 Mbps - 10 Gbps$50-$400/mo99.9% uptime SLAAvailable ($10/mo)
Verizon Business Fios300 Mbps - 2.3 Gbps$75-$350/mo99.9% availabilityAvailable ($20/mo)
Spectrum Business300 Mbps - 10 Gbps$65-$350/mo99.9% uptime guarantee1 included (up to 29)
T-Mobile Business Internet33-245 Mbps$50-$70/moBest-effort (no formal SLA)Not available
Verizon 5G Business Internet50 - 300 Mbps$35-$90/moBest-effortNot available
HughesNet Business25 - 100 Mbps$65-$200/moBest-effortNot available
Viasat Business30 - 150 Mbps$100-$350/moBest-effortAvailable on select plans
Starlink Business40 - 220 Mbps$120-$500/moPriority bandwidth tierAvailable ($10/mo add-on)

Business Internet Provider Details for Jacksonville

We break down each provider's business offerings for Jacksonville, NC below. Coverage and availability can vary block by block, so we recommend confirming service at your location.

AT&T Business Fiber in Jacksonville

Covering roughly 44.0% of Jacksonville, AT&T Business Fiber provides fiber, fixed wireless, dsl connectivity with business plans from 100 Mbps - 5 Gbps. Monthly pricing begins at $40-$250/mo, and the package includes Dedicated account manager, 24/7 U.S.-based support, bundled VoIP.

  • Business Speeds: 100 Mbps - 5 Gbps
  • Monthly Cost: $40-$250/mo
  • Uptime SLA: 99.9% uptime SLA
  • Static IP: Available ($15/mo add-on)
  • Contract: 1-3 year terms

Call AT&T Internet Business Sales: 1-855-850-5977

View AT&T Business Fiber Plans

Metronet Business Fiber in Jacksonville

With fiber coverage of 27.4% in Jacksonville, Metronet Business Fiber business plans deliver 100 Mbps - 10 Gbps. Pricing starts at $50-$400/mo and includes 100% fiber, symmetric speeds, local support teams.

  • Business Speeds: 100 Mbps - 10 Gbps
  • Monthly Cost: $50-$400/mo
  • Uptime SLA: 99.9% uptime SLA
  • Static IP: Available ($10/mo)
  • Contract: 1-2 year terms

View Metronet Business Fiber Plans

Verizon Business Fios in Jacksonville

With a 13.4% coverage footprint across Jacksonville, Verizon Business Fios offers fiber business internet at speeds from 300 Mbps - 2.3 Gbps. Plans start at $75-$350/mo and come with One Fiber dedicated options, Verizon Business Digital Voice.

  • Business Speeds: 300 Mbps - 2.3 Gbps
  • Monthly Cost: $75-$350/mo
  • Uptime SLA: 99.9% availability
  • Static IP: Available ($20/mo)
  • Contract: 1-2 year terms

Call Verizon Fios Business Sales: 1-855-387-1456

View Verizon Business Fios Plans

Spectrum Business in Jacksonville

Spectrum Business delivers cable service to approximately 93.9% of Jacksonville addresses. Business customers can choose from plans ranging from 300 Mbps - 10 Gbps with pricing starting at $65-$350/mo. No data caps, free modem, Spectrum Business WiFi.

  • Business Speeds: 300 Mbps - 10 Gbps
  • Monthly Cost: $65-$350/mo
  • Uptime SLA: 99.9% uptime guarantee
  • Static IP: 1 included (up to 29)
  • Contract: No contract required

Call Spectrum Business Sales: 1-844-481-5997

View Spectrum Business Plans

T-Mobile Business Internet in Jacksonville

In Jacksonville, T-Mobile Business Internet covers 59.2% of addresses with 5g, fixed wireless, mobile service. Business plans span 33-245 Mbps from $50-$70/mo, including No installation needed, 5G gateway included, quick setup.

  • Business Speeds: 33-245 Mbps
  • Monthly Cost: $50-$70/mo
  • Uptime SLA: Best-effort (no formal SLA)
  • Static IP: Not available
  • Contract: No contract

Call T-Mobile Business Sales: 1-844-275-9311

Verizon 5G Business Internet in Jacksonville

Verizon 5G Business Internet delivers 5g service to approximately 13.4% of Jacksonville addresses. Business customers can choose from plans ranging from 50 - 300 Mbps with pricing starting at $35-$90/mo. 5G Ultra Wideband, plug-and-play gateway, no installation wait.

  • Business Speeds: 50 - 300 Mbps
  • Monthly Cost: $35-$90/mo
  • Uptime SLA: Best-effort
  • Static IP: Not available
  • Contract: No contract

HughesNet Business in Jacksonville

Approximately 100.0% of Jacksonville businesses can access HughesNet Business's satellite network. Plans deliver 25 - 100 Mbps at prices from $65-$200/mo, bundled with Built-in Wi-Fi, satellite coverage everywhere, bonus off-peak data.

  • Business Speeds: 25 - 100 Mbps
  • Monthly Cost: $65-$200/mo
  • Uptime SLA: Best-effort
  • Static IP: Not available
  • Contract: 2 year commitment

Call HughesNet Business Sales: 1-855-543-5405

Viasat Business in Jacksonville

Approximately 100.0% of Jacksonville businesses can access Viasat Business's satellite network. Plans deliver 30 - 150 Mbps at prices from $100-$350/mo, bundled with Viasat Shield security, priority data plans, VoIP ready.

  • Business Speeds: 30 - 150 Mbps
  • Monthly Cost: $100-$350/mo
  • Uptime SLA: Best-effort
  • Static IP: Available on select plans
  • Contract: 2 year commitment

Call Viasat Business Sales: 1-855-463-9333

Starlink Business in Jacksonville

In Jacksonville, Starlink Business covers 100.0% of addresses with satellite service. Business plans span 40 - 220 Mbps from $120-$500/mo, including Global coverage, mobile mounting, priority support queue.

  • Business Speeds: 40 - 220 Mbps
  • Monthly Cost: $120-$500/mo
  • Uptime SLA: Priority bandwidth tier
  • Static IP: Available ($10/mo add-on)
  • Contract: No contract (hardware cost $2,500)

Local Business Internet Landscape in Jacksonville

As a growing community in North Carolina, Jacksonville hosts a variety of commercial operations that depend on stable, high-speed internet for daily operations and long-term growth.

The Southeast's rapid growth is evident in Jacksonville, where expanding healthcare networks, distribution centers, and service-sector businesses all demand reliable internet for cloud-based operations, supply chain management, and customer-facing applications.

Logistics and transportation companies operating in Jacksonville need dedicated internet for fleet management GPS systems, dispatch coordination, electronic logging devices, and real-time delivery tracking that customers now expect.

With 4 wired broadband providers and 5 wireless or satellite backup options, Jacksonville businesses can build highly redundant connectivity stacks. We recommend pairing a primary fiber connection with a secondary cable or 5G line to ensure continuity during outages.

Business Internet Features to Consider in Jacksonville

Not all business internet plans are equal. Jacksonville companies should assess these critical features to ensure their connection supports growth and daily operations:

  • Service Level Agreements (SLAs): For mission-critical operations in Jacksonville, select a provider with a 99.99% SLA on dedicated fiber circuits. That translates to just 52 minutes of allowed downtime annually, compared to no guarantee on residential plans.
  • Static IP Addresses: Essential for hosting in-house servers, VPN tunnels, security camera systems, and merchant payment processing. Most Jacksonville business plans include at least one static IP, with blocks of 5-13 available for larger operations.
  • Dedicated vs. Shared Connections: Small Jacksonville businesses often do well with shared cable or fiber plans, but companies needing guaranteed bandwidth should evaluate dedicated fiber circuits that are not impacted by peak-hour congestion.
  • Symmetric Upload Speeds: Symmetric speeds give Jacksonville businesses equal upload and download bandwidth, essential for video conferencing, cloud backups, and VoIP. Cable connections typically offer upload speeds that are only a fraction of download speeds.
  • Priority Support: Priority support is one of the most valuable business internet features for Jacksonville companies. Expect dedicated phone lines, named account managers, and 4-8 hour repair commitments.
  • Scalability: For Jacksonville businesses expecting growth, scalability is key. Fiber providers offer the easiest upgrade paths, often adjusting speed tiers remotely without technician visits or contract changes.

Business vs. Residential Internet in Jacksonville

Jacksonville business owners often ask whether they really need a business internet plan. The short answer: if your revenue depends on connectivity, yes. Here is what separates business from residential service:

  • Uptime guarantees: Residential plans offer no SLA. Business plans from providers like AT&T Business Fiber include contractual uptime commitments with financial remedies for downtime.
  • Upload performance: Upload speeds on residential cable max out around 10-35 Mbps in Jacksonville. Business fiber plans offer symmetric multi-gigabit connections essential for cloud computing and video calls.
  • Static IP addresses: Static IPs from business plans support VPN tunnels, remote access, payment compliance, and server hosting. Residential IPs change periodically, causing unpredictable disruptions to these services.
  • Terms of service: Using residential internet commercially in Jacksonville likely violates your provider's terms of service. If discovered, your connection could be throttled or terminated without notice.
  • Priority repair: Business plans get priority repairs with 4-8 hour on-site commitments. Residential service calls in Jacksonville can take 1-3 business days to address.

Business Internet FAQs for Jacksonville, NC

What is the fastest business internet available in Jacksonville, NC?

Business internet speeds in Jacksonville top out with AT&T Business Fiber, which offers plans up to 5 Gbps. Fiber connections deliver the symmetric speeds that businesses need for cloud computing, real-time collaboration, and voice-over-IP communications.

Do business internet providers in Jacksonville offer SLAs?

Absolutely. Business internet providers in Jacksonville offer SLAs guaranteeing uptime levels. AT&T Business Fiber backs its service with a 99.9% uptime SLA, meaning your business gets contractual assurance and financial remedies if service falls below committed levels.

Can I get a static IP address for my Jacksonville business?

Static IP addresses are available from most wired business internet providers in Jacksonville. AT&T Business Fiber offers static IP service (Available ($15/mo add-on)). Static IPs are essential for hosting business email servers, running VPN connections, operating security cameras, and maintaining consistent remote desktop access.

How much does business internet cost in Jacksonville?

Business internet costs in Jacksonville vary from $40/mo for basic plans to $500+/mo for dedicated enterprise fiber. Most small businesses spend $50-100/mo for 100-500 Mbps service. AT&T Business Fiber offers plans starting at $40, scaling with your needs.

Is fiber internet available for businesses in Jacksonville?

Jacksonville businesses have access to fiber internet from 3 providers: AT&T Internet, Metronet, Verizon Fios. Fiber provides the symmetric upload/download speeds and low latency that businesses need for cloud computing, VoIP, and video conferencing. Verify coverage at your specific location.

What upload speed do I need for my Jacksonville business?

For basic cloud and email usage, 25 Mbps upload suffices for Jacksonville small businesses. Companies with 5-10 employees using video conferencing need 50-100 Mbps upload. Organizations with 10+ employees running cloud applications, VoIP, and file sharing should invest in symmetric fiber offering 500 Mbps+ upload.

For more internet options in Jacksonville, visit our Jacksonville Internet Providers page. Compare plans across North Carolina on our North Carolina Internet guide.

Disclosure: Some links on this page are affiliate links, meaning InternetProviders.ai may earn a commission if you sign up through our links. This does not affect our editorial ratings or recommendations. All pricing, speeds, and availability information is current as of February 2026 and may vary by address. Call the provider directly to confirm availability at your Jacksonville business location.

About the Author: Pablo Mendoza is a broadband industry analyst at InternetProviders.ai specializing in business connectivity solutions. His research covers enterprise internet options across North Carolina and nationwide, helping companies find the right balance of speed, reliability, and value.