Consolidated Communications in New York at a Glance
Consolidated Communications offers Fidium Fiber internet with symmetrical speeds up to 2 Gbps and legacy DSL service in New York. No contracts required. Fiber plans start at $35/mo. Service available in upstate New York communities including Plattsburgh and Saranac Lake.
About Consolidated Communications in New York
Consolidated Communications provides internet service to communities in upstate New York, offering both Fidium Fiber and legacy DSL in areas where the company operates as the local telephone provider. New York's Northern Tier communities have faced broadband challenges similar to rural areas nationwide, and Consolidated's fiber expansion brings modern high-speed internet to these historically underserved regions.
Upstate New York residents on Consolidated's network are experiencing significant upgrades as Fidium Fiber replaces aging DSL infrastructure. For communities near the Adirondacks and along the Canadian border, this transition means access to symmetrical fiber speeds that enable remote work, telemedicine, and digital education opportunities that were difficult or impossible on previous DSL connections.
Consolidated Communications, headquartered in Mattoon, Illinois, is a publicly traded telecommunications company that has served communities across the northern United States for over a century. The company is in the midst of a major transformation, investing billions in upgrading its legacy copper telephone network to modern fiber-optic infrastructure under the Fidium Fiber brand. In New York, this transition means customers can access dramatically faster and more reliable internet service as fiber reaches their neighborhoods, while DSL remains available as an interim option in areas still awaiting the fiber buildout.
Consolidated Communications Plans in New York
| Plan | Price | Download | Upload | Type | Contract |
|---|---|---|---|---|---|
| Fidium 50 | $35/mo | 50 Mbps | 50 Mbps | Fiber | None |
| Fidium 250 | $50/mo | 250 Mbps | 250 Mbps | Fiber | None |
| Fidium 1 Gig | $70/mo | 1,000 Mbps | 1,000 Mbps | Fiber | None |
| Fidium 2 Gig | $90/mo | 2,000 Mbps | 2,000 Mbps | Fiber | None |
| CCI DSL 25 | $40/mo | 25 Mbps | 3 Mbps | DSL | None |
| CCI DSL 50 | $50/mo | 50 Mbps | 5 Mbps | DSL | None |
Ready to get connected? Call now for exclusive deals:
1-855-981-6281Prices shown are based on FCC Broadband Labels and may vary. Fidium Fiber plans offer symmetrical upload and download speeds. DSL speeds are maximum rates and may vary based on distance from the nearest hub. All plans include unlimited data.
Consolidated Communications Coverage in New York
Consolidated's New York coverage centers on upstate communities, including Plattsburgh, Saranac Lake, and other North Country locations. Fidium Fiber is being deployed across these New York service areas as part of the company's nationwide fiber investment. DSL service remains available where fiber has not yet been installed. Check availability for your specific New York address through the company's website.
Consolidated Communications' network in New York is transitioning from a copper-based DSL system to fiber-to-the-home (FTTH) infrastructure. In areas where Fidium Fiber is available, the fiber-optic cable connects directly to your residence, delivering the full advertised speed without degradation over distance. In DSL-served areas, speeds depend on the length of the copper line between your home and the nearest hub. The company's fiber construction program in New York is ongoing, with new neighborhoods becoming Fidium Fiber eligible on a rolling basis throughout 2026.
Consolidated Communications New York FAQ
Is Fidium Fiber available at my New York address?
Fidium Fiber availability in New York depends on whether Consolidated Communications has completed fiber construction in your specific neighborhood. The company serves upstate New York communities including Plattsburgh and Saranac Lake, but availability varies block by block. Check the company's online availability tool with your street address to confirm whether fiber or DSL service is currently offered at your location.
What is the difference between Fidium Fiber and Consolidated Communications DSL?
Fidium Fiber is Consolidated Communications' modern fiber-optic internet service, delivering symmetrical speeds up to 2 Gbps. DSL uses older copper telephone lines and is limited to 25-50 Mbps download with much lower upload speeds (3-5 Mbps). As Consolidated builds fiber across New York, Fidium Fiber is progressively replacing DSL service, offering dramatically better performance at competitive prices.
Does Consolidated Communications require a contract in New York?
No, Consolidated Communications does not require long-term contracts for either Fidium Fiber or DSL internet service in New York. You can subscribe on a month-to-month basis and cancel at any time without early termination fees. Pricing is straightforward with no promotional rates that increase after an introductory period.
When will Fidium Fiber be available in more New York areas?
Consolidated Communications is actively expanding Fidium Fiber across its New York service territory, but specific timelines vary by community. The company prioritizes fiber construction based on engineering feasibility, existing infrastructure, and community demand. Upstate New York's Adirondack region attracts remote workers seeking natural surroundings with reliable internet, and Fidium Fiber is making this lifestyle more accessible for professionals who need consistent broadband. Residents in DSL-only areas should check back periodically, as the company regularly announces new Fidium Fiber expansion areas.
Does Fidium Fiber have data caps in New York?
No, Fidium Fiber plans from Consolidated Communications do not have data caps in New York. Subscribers can use their internet connection without worrying about monthly usage limits, overage charges, or speed throttling based on consumption. This unlimited data policy applies to all Fidium Fiber tiers from the 50 Mbps plan through the 2 Gig plan.
Consolidated Communications Fiber Upgrade Program
Consolidated Communications has committed to a major fiber optic expansion across its service territory, converting legacy copper DSL infrastructure to fiber-to-the-home technology. The company's fiber network delivers symmetrical speeds up to 1 Gbps with no data caps, and premium tiers up to 2 Gbps are available in select markets. This upgrade program represents one of the largest rural and suburban fiber deployments in the northeastern and central United States.
For customers in areas not yet upgraded to fiber, Consolidated offers DSL service with speeds up to 25-100 Mbps depending on distance from the central office. The company publishes community-level upgrade schedules on its website, allowing current DSL customers to track when fiber will become available at their address. All fiber plans include professional installation with an indoor WiFi 6 router, managed WiFi coverage throughout the home, and 24/7 technical support.
Tips for Getting the Best Internet Experience
Optimizing your home network starts with proper router placement. Position your WiFi router in a central, elevated location away from walls, metal objects, and electronic devices that create interference. A router placed in an open area on a shelf or mounted on a wall can improve WiFi coverage by 30-50% compared to one hidden in a closet or behind furniture. For homes larger than 2,000 square feet or with multiple floors, consider a mesh WiFi system with satellite nodes placed in each area where you need strong coverage.
Regular maintenance keeps your connection performing at its best. Restart your modem and router monthly to clear cached data and refresh your connection. Check for and install firmware updates quarterly, as these often include performance improvements and security patches. Monitor your actual speeds using periodic speed tests, and contact your provider if wired connection speeds consistently fall below 70% of your plan speed during off-peak hours. Most providers will troubleshoot remotely first and schedule a technician visit if the issue requires on-site diagnosis.
InternetProviders.ai may earn compensation through affiliate links. All information is believed accurate as of February 2026.