Consolidated Communications in Ohio at a Glance
Consolidated Communications offers Fidium Fiber internet with symmetrical speeds up to 2 Gbps and legacy DSL service in Ohio. No contracts required. Fiber plans start at $35/mo. Service available in Oberlin, Elyria, and northern Ohio communities.
About Consolidated Communications in Ohio
Consolidated Communications provides internet service to select Ohio communities, primarily in the northern part of the state where it operates legacy telephone infrastructure. Ohio's competitive broadband market means that Consolidated's Fidium Fiber expansion offers residents in its service areas a modern fiber option alongside more established cable and DSL providers.
Ohio subscribers to Consolidated Communications benefit from the company's investment in fiber-optic infrastructure, with Fidium Fiber offering symmetrical speeds that rival or exceed what cable providers can deliver in the same communities. For Ohio households with heavy bandwidth demands from remote work, streaming, and gaming, the upgrade from DSL to Fidium Fiber represents a significant improvement in daily internet experience.
Consolidated Communications, headquartered in Mattoon, Illinois, is a publicly traded telecommunications company that has served communities across the northern United States for over a century. The company is in the midst of a major transformation, investing billions in upgrading its legacy copper telephone network to modern fiber-optic infrastructure under the Fidium Fiber brand. In Ohio, this transition means customers can access dramatically faster and more reliable internet service as fiber reaches their neighborhoods, while DSL remains available as an interim option in areas still awaiting the fiber buildout.
Consolidated Communications Plans in Ohio
| Plan | Price | Download | Upload | Type | Contract |
|---|---|---|---|---|---|
| Fidium 50 | $35/mo | 50 Mbps | 50 Mbps | Fiber | None |
| Fidium 250 | $50/mo | 250 Mbps | 250 Mbps | Fiber | None |
| Fidium 1 Gig | $70/mo | 1,000 Mbps | 1,000 Mbps | Fiber | None |
| Fidium 2 Gig | $90/mo | 2,000 Mbps | 2,000 Mbps | Fiber | None |
| CCI DSL 25 | $40/mo | 25 Mbps | 3 Mbps | DSL | None |
| CCI DSL 50 | $50/mo | 50 Mbps | 5 Mbps | DSL | None |
Ready to get connected? Call now for exclusive deals:
1-855-981-6281Prices shown are based on FCC Broadband Labels and may vary. Fidium Fiber plans offer symmetrical upload and download speeds. DSL speeds are maximum rates and may vary based on distance from the nearest hub. All plans include unlimited data.
Consolidated Communications Coverage in Ohio
Consolidated's Ohio service area includes communities in northern Ohio, such as Oberlin, Elyria, and surrounding towns. Fidium Fiber availability is expanding as the company builds out fiber infrastructure to replace its aging copper network. Ohio residents should check address-level availability to determine whether fiber or DSL is offered at their specific location.
Consolidated Communications' network in Ohio is transitioning from a copper-based DSL system to fiber-to-the-home (FTTH) infrastructure. In areas where Fidium Fiber is available, the fiber-optic cable connects directly to your residence, delivering the full advertised speed without degradation over distance. In DSL-served areas, speeds depend on the length of the copper line between your home and the nearest hub. The company's fiber construction program in Ohio is ongoing, with new neighborhoods becoming Fidium Fiber eligible on a rolling basis throughout 2026.
Consolidated Communications Ohio FAQ
Is Fidium Fiber available at my Ohio address?
Fidium Fiber availability in Ohio depends on whether Consolidated Communications has completed fiber construction in your specific neighborhood. The company serves Oberlin, Elyria, and northern Ohio communities, but availability varies block by block. Check the company's online availability tool with your street address to confirm whether fiber or DSL service is currently offered at your location.
What is the difference between Fidium Fiber and Consolidated Communications DSL?
Fidium Fiber is Consolidated Communications' modern fiber-optic internet service, delivering symmetrical speeds up to 2 Gbps. DSL uses older copper telephone lines and is limited to 25-50 Mbps download with much lower upload speeds (3-5 Mbps). As Consolidated builds fiber across Ohio, Fidium Fiber is progressively replacing DSL service, offering dramatically better performance at competitive prices.
Does Consolidated Communications require a contract in Ohio?
No, Consolidated Communications does not require long-term contracts for either Fidium Fiber or DSL internet service in Ohio. You can subscribe on a month-to-month basis and cancel at any time without early termination fees. Pricing is straightforward with no promotional rates that increase after an introductory period.
When will Fidium Fiber be available in more Ohio areas?
Consolidated Communications is actively expanding Fidium Fiber across its Ohio service territory, but specific timelines vary by community. The company prioritizes fiber construction based on engineering feasibility, existing infrastructure, and community demand. Ohio's strong manufacturing and healthcare sectors increasingly require reliable broadband for connected systems and telemedicine, making Fidium Fiber's consistent speeds a practical business necessity. Residents in DSL-only areas should check back periodically, as the company regularly announces new Fidium Fiber expansion areas.
Does Fidium Fiber have data caps in Ohio?
No, Fidium Fiber plans from Consolidated Communications do not have data caps in Ohio. Subscribers can use their internet connection without worrying about monthly usage limits, overage charges, or speed throttling based on consumption. This unlimited data policy applies to all Fidium Fiber tiers from the 50 Mbps plan through the 2 Gig plan.
Consolidated Communications Fiber Upgrade Program
Consolidated Communications has committed to a major fiber optic expansion across its service territory, converting legacy copper DSL infrastructure to fiber-to-the-home technology. The company's fiber network delivers symmetrical speeds up to 1 Gbps with no data caps, and premium tiers up to 2 Gbps are available in select markets. This upgrade program represents one of the largest rural and suburban fiber deployments in the northeastern and central United States.
For customers in areas not yet upgraded to fiber, Consolidated offers DSL service with speeds up to 25-100 Mbps depending on distance from the central office. The company publishes community-level upgrade schedules on its website, allowing current DSL customers to track when fiber will become available at their address. All fiber plans include professional installation with an indoor WiFi 6 router, managed WiFi coverage throughout the home, and 24/7 technical support.
Tips for Getting the Best Internet Experience
Optimizing your home network starts with proper router placement. Position your WiFi router in a central, elevated location away from walls, metal objects, and electronic devices that create interference. A router placed in an open area on a shelf or mounted on a wall can improve WiFi coverage by 30-50% compared to one hidden in a closet or behind furniture. For homes larger than 2,000 square feet or with multiple floors, consider a mesh WiFi system with satellite nodes placed in each area where you need strong coverage.
Regular maintenance keeps your connection performing at its best. Restart your modem and router monthly to clear cached data and refresh your connection. Check for and install firmware updates quarterly, as these often include performance improvements and security patches. Monitor your actual speeds using periodic speed tests, and contact your provider if wired connection speeds consistently fall below 70% of your plan speed during off-peak hours. Most providers will troubleshoot remotely first and schedule a technician visit if the issue requires on-site diagnosis.
InternetProviders.ai may earn compensation through affiliate links. All information is believed accurate as of February 2026.
Choosing the Right Consolidated Communications Plan in Ohio
Selecting the best Consolidated Communications plan depends on your household size, internet usage habits, and budget. For individuals or couples who primarily browse the web, check email, and stream on one or two devices, an entry-level plan with 25-100 Mbps download speeds typically provides adequate performance. Families with multiple simultaneous users, smart home devices, and regular video conferencing should consider plans offering 300 Mbps or higher to avoid slowdowns during peak usage periods.
Power users in Ohio who work from home, game online, or regularly upload large files to cloud services will benefit from Consolidated Communications's higher-tier plans. Symmetrical upload speeds, available on fiber connections, are particularly valuable for video conferencing, live streaming, and backing up large amounts of data. Before committing to a plan, Ohio customers should check exact availability at their address, as Consolidated Communications's fiber, DSL, and copper coverage varies between Columbus, Cleveland, Cincinnati, and surrounding communities.
Consolidated Communications Customer Experience in Ohio
Consolidated Communications provides customer support to Ohio subscribers through phone, online, and local offices. The company's installation process typically involves scheduling a technician visit within a few business days of order placement, though timelines may vary in rural parts of Ohio where additional infrastructure work is needed. Most installations are completed within two to four hours, and technicians can assist with router placement and initial device setup.
Billing for Consolidated Communications services in Ohio is straightforward, with monthly statements available through online account management or paper billing. The company offers autopay discounts for eligible customers, and most plans do not require long-term contracts, giving Ohio subscribers the flexibility to change plans or cancel without early termination fees. Equipment rental fees may apply for router and modem hardware, though some plans include equipment at no additional monthly cost.