Professional Biography

Sarah Chen is a Senior Technology Writer and Broadband Policy Analyst at InternetProviders.ai, where she leads coverage of fiber optic deployment, broadband legislation, and rural connectivity initiatives across the United States. With more than a decade of experience in telecommunications journalism, Sarah has established herself as one of the most trusted voices in the broadband access and digital equity space.

Sarah earned her Bachelor of Arts in Communications from the University of California, Berkeley, where she focused on media studies and digital communications policy. She later completed a certificate in Data Journalism from Columbia University's School of Journalism, which equipped her with the quantitative analysis skills that underpin her reporting on broadband deployment metrics, FCC filings, and provider coverage data. Her academic background gives her a unique ability to translate dense regulatory documents and technical specifications into clear, actionable information for everyday consumers.

Before joining InternetProviders.ai, Sarah spent five years as a technology reporter at a major West Coast digital news outlet, where she covered the intersection of technology policy and consumer rights. She broke several stories on municipal broadband initiatives and the impact of the Digital Divide on underserved communities. Her investigative series on fiber deployment delays in rural California was recognized with a regional journalism award and led to a state legislative review of provider build-out commitments.

Sarah transitioned into broadband policy analysis after spending two years as a research fellow at a telecommunications policy think tank in Washington, D.C. During this fellowship, she co-authored policy briefs on universal broadband access, contributed analysis to FCC proceedings on broadband subsidy programs, and developed frameworks for evaluating ISP performance claims against actual measured speeds. This hands-on policy experience informs every article she writes at InternetProviders.ai, ensuring that her coverage goes beyond surface-level comparisons to address the systemic factors that determine internet quality and availability in different regions.

At InternetProviders.ai, Sarah focuses on three primary content areas: in-depth provider analyses that examine service quality beyond advertised speeds, policy explainers that help consumers understand how regulatory decisions affect their internet options, and investigative features that hold ISPs accountable for their coverage and pricing commitments. She is particularly passionate about highlighting the experiences of consumers in underserved areas who face limited choices and higher costs for broadband access.

Sarah's reporting methodology emphasizes primary-source verification. She regularly cross-references provider claims against FCC Broadband Data Collection filings, state public utility commission reports, and independent speed test databases. She maintains relationships with broadband advocacy organizations, state regulators, and municipal broadband operators to ensure her coverage reflects the full spectrum of the connectivity landscape. Her work has been cited by state broadband offices, consumer advocacy groups, and industry trade publications.