Best Internet Providers in Jacksonville, NC (2026)
Jacksonville residents benefit from 8 internet providers. Spectrum dominates with 94% cable coverage, while AT&T and Metronet expand fiber options near Camp Lejeune and beyond.
Check availability: 1-844-481-5997
Quick Answer
Spectrum is the top internet provider in Jacksonville, NC, with cable coverage reaching 94% of the city and speeds up to 1 Gbps. For fiber, AT&T covers 44% and Metronet serves 27% of households. T-Mobile 5G offers a solid wireless alternative at $50/month.
- Best overall: Spectrum - 1 Gbps, 93.9% coverage, no contract
- Best fiber: AT&T Fiber - up to 5 Gbps, 44% coverage
- Expanding fiber: Metronet - 100% fiber network, 27.4% coverage
- Best wireless: T-Mobile - $50/mo, no data caps
- 8 providers serve the Jacksonville area
Jacksonville, NC Internet Providers Comparison
| Provider | Technology | Max Speed | Starting Price | Data Cap | Contract | Phone |
|---|---|---|---|---|---|---|
| Spectrum | Cable | 1 Gbps | $50/mo | None | No | 1-844-481-5997 |
| AT&T Internet | Fiber, DSL | 5 Gbps | $55/mo | None (Fiber) | No | 1-855-850-5977 |
| Metronet | Fiber | 5 Gbps | $50/mo | None | No | Online only |
| T-Mobile | 5G, Fixed Wireless | 245 Mbps | $50/mo | None | No | 1-844-275-9311 |
| Verizon 5G Home | 5G | 300 Mbps | $60/mo | None | No | 1-855-387-1456 |
| Starlink | Satellite | 220 Mbps | $120/mo | Priority data | No | Online only |
| Viasat | Satellite | 150 Mbps | $70/mo | Varies | 2-year | 1-855-463-9333 |
| HughesNet | Satellite | 100 Mbps | $50/mo | 100 GB | No | 1-855-543-5405 |
Top Providers in Jacksonville, NC
Spectrum
Spectrum is the dominant provider in Jacksonville with 93.9% coverage. Their cable network delivers consistent speeds and comes with no data caps or annual contracts, which suits the area's large military-connected population.
Plans: 300 Mbps ($50/mo) | 500 Mbps ($70/mo) | 1 Gbps ($90/mo)
Choose if: You want reliable city-wide coverage with no contract commitment.
Avoid if: You need symmetrical upload speeds for content creation.
Call: 1-844-481-5997
AT&T Internet
AT&T brings fiber service to 44% of Jacksonville alongside DSL and fixed wireless options. Fiber plans include symmetrical speeds and no data caps, making AT&T a strong choice where available.
Plans: 300 Mbps ($55/mo) | 1 Gbps ($80/mo) | 5 Gbps ($180/mo)
Choose if: You have access to AT&T Fiber and want fast upload speeds.
Avoid if: Only AT&T DSL is available at your address.
Call: 1-855-850-5977
T-Mobile 5G Home Internet
T-Mobile covers 59.2% of Jacksonville with 5G and fixed wireless home internet. The straightforward pricing and lack of contracts make it popular with military families stationed at Camp Lejeune.
Plans: 5G Home Internet ($50/mo) | All-In ($60/mo)
Choose if: You want a simple, no-contract wireless option.
Avoid if: You need the lowest possible latency for competitive gaming.
Call: 1-844-275-9311
Speed and Price Comparison in Jacksonville
| Speed Tier | Spectrum | AT&T | Metronet | T-Mobile | Verizon 5G |
|---|---|---|---|---|---|
| 200-300 Mbps | $50/mo | $55/mo | $50/mo | $50/mo | $60/mo |
| 500 Mbps | $70/mo | $65/mo | $60/mo | -- | -- |
| 1 Gbps | $90/mo | $80/mo | $70/mo | -- | -- |
| 2+ Gbps | -- | $110/mo | $100/mo | -- | -- |
Speed guide: 300 Mbps works well for households with 5-8 devices streaming and browsing. 1 Gbps is ideal for remote work, 4K streaming on multiple TVs, and online gaming simultaneously.
Internet in Jacksonville, NC: Local Insights
Jacksonville, population 67,357, is closely tied to Marine Corps Base Camp Lejeune and the military community. Spectrum's 94% coverage makes it the default wired option for most residents, while AT&T and Metronet are actively building out fiber to challenge that position.
The city's proximity to the coast means satellite backup can be valuable during hurricane season when wired infrastructure occasionally goes down. T-Mobile's wireless service provides another resilient option for residents who want a secondary connection.
Neighborhood Coverage Guide
- Downtown / Brynn Marr: Spectrum cable, AT&T fiber, T-Mobile 5G
- Northwoods / Georgetown: Spectrum, Metronet fiber, AT&T DSL
- Piney Green / Midway Park: Spectrum cable, T-Mobile 5G
- Southwest / Richlands corridor: Spectrum, satellite options
Nearby Cities
Internet Speed Requirements for Jacksonville Households
The speed you need in Jacksonville depends on how many people and devices use your connection simultaneously. A single person streaming video and browsing the web can get by with 50-100 Mbps. A household of 2-3 people with regular streaming and video calls should target 200-300 Mbps. Larger families with 4 or more heavy users benefit from 500 Mbps to 1 Gbps plans, especially when multiple people are streaming in 4K, gaming online, or working from home at the same time.
Upload speed matters just as much as download speed for Jacksonville residents who work remotely. Video conferencing platforms like Zoom and Teams require at least 5 Mbps upload for stable HD video, and 10 Mbps or more for group calls with screen sharing. If multiple household members participate in video calls simultaneously, ensure your plan provides at least 20-25 Mbps upload speed. Fiber plans offer the best upload performance with symmetrical speeds.
How to Choose an Internet Provider in Jacksonville
Start by checking which providers actually serve your specific address in Jacksonville, as coverage can vary significantly even within the same city. Enter your address on each provider's website or use our comparison tool to see all available options. Compare the actual speeds offered at your address, not just the provider's maximum advertised speed, since availability of faster tiers depends on local infrastructure.
Beyond speed, compare the total monthly cost including equipment rental fees, installation charges, and price increases after promotional periods end. Providers in Jacksonville, North Carolina may offer different promotions depending on the season and competition in your area. Ask about no-contract options to maintain flexibility, and check whether a provider requires a credit check, as some offer prepaid alternatives. Reading recent customer reviews specific to Jacksonville gives the most relevant picture of service quality and reliability in your neighborhood.
Jacksonville, NC Internet FAQ
Who is the best internet provider in Jacksonville, NC?
Spectrum is the best overall provider in Jacksonville, covering 94% of the city with cable speeds up to 1 Gbps and no contracts required.
Is fiber internet available in Jacksonville, NC?
Yes. AT&T offers fiber service to about 44% of Jacksonville, and Metronet provides fiber to approximately 27% of the city.
What is the cheapest internet in Jacksonville, NC?
Spectrum Internet starts at $50/month for 300 Mbps with no data caps or contracts, making it the best value for most households.
Can military families at Camp Lejeune get good internet?
Yes. Spectrum and T-Mobile provide strong coverage near Camp Lejeune. Both offer no-contract plans, which suits military families who may relocate.
What satellite internet is available in Jacksonville?
Starlink, Viasat, and HughesNet all cover 100% of the Jacksonville area with satellite service, useful as a backup or for remote locations.
Learn More
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Provider Pages
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Last updated: February 7, 2026
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